Part Exchange

Step 1 — Get in touch with the Graven Hill team and book an appointment to discuss your requirements
Step 2 — Choose your Custom Home, while you decide, we’ll arrange two independent valuations of your current property
Step 3 — We’ll make you an offer and agree the sale price for your home, clearly setting out any deductions
Step 4 — Once you have accepted our offer, we’ll buy your current home and take it in Part Exchange, managed through our trusted partner Move with Us
Step 5 — Time to move into your brand new home at Graven Hill. Once your new home is ready, you simply move in and leave the selling of your home to us!

To make sure that our Part Exchange scheme is fair and transparent, here are the key terms you need to know:

1. Eligibility
   • Available on selected plots only, at Graven Hill’s discretion
   • Your existing home must usually be worth no more than 70% of the value of your new home (up to a maximum of £500,000)
   • Homes must be in good condition, structurally sound and suitable for resale
   • Leasehold homes should have a minimum of 80 years remaining on the lease, where applicable
   • Certain types of property (e.g. non-standard construction, commercial premises, or those with significant defects) may be excluded
2. Valuation
   • We’ll obtain at least two independent valuations from suitably qualified estate agents/surveyors
   • Our offer will be based on the average of these valuations, less any agreed deductions
   • If valuations differ significantly, a third valuation may be instructed
   • Offers reflect a presumed sale within 8-10 weeks of being on the open market
3. Offer & Validity
   • Our written offer will remain valid for 4 weeks from the date issued
   • On legal completion, you shall pay to us, in addition to the Price, the sum of £1,000 (one thousand pounds) (“the Repairs Retention”). This amount will be retained by our conveyancers for no longer than ten working days, pending our post-completion inspection of the Used Property
4. Condition of Your Property
   • You remain responsible for your property until legal completion, this means:
     • The property must be kept in the same condition as when the valuations were carried out
     • Any essential repairs or safety issues (e.g. broken boilers, unsafe electrics, roof leaks, damp) must be rectified prior to completion
     • You must provide any relevant certificates and approvals such as:
       • Gas safety certificate
       • Electrical installation certificate
       • Energy performance certificate (EPC)
       • Building regulations completion certificates or planning permission for any extensions or alterations
     • Fixtures, fittings and contents agreed at the valuation must remain in place upon completion
     • The property must have clear legal title and be free from disputes, restrictive covenants, or third-party rights
5. Exchange & Completion
   • Contracts must be exchanged within 6 weeks of your acceptance
   • You must provide vacant possession of your home on the day of legal completion of your new home
   • On completion, ownership of your existing home will transfer over to Graven Hill Village Development Company Ltd, as part-payment for your new home
6. Deductions
   • Any agreed deductions (e.g. essential repairs, leasehold adjustments, or costs required to make the property saleable) will be detailed in writing before you accept our offer
7. If You Do Not Proceed
   • If you don’t accept within the 4-week validity period, the offer will lapse
   • Failure to exchange within the agreed timeframe may result in your new home reservation being cancelled, and any reservation fee being forfeited
8. Special Circumstances
   • If your Part Exchange completion date and your new home completion date are not simultaneous, we will explain the implications in advance
9. Vulnerable Customers
   • If you are a vulnerable customer, please let us know. We’ll provide additional support throughout the process
10. General
    • Acceptance into the Part Exchange scheme is entirely at Graven Hill’s discretion
    • Part Exchange cannot be used in conjunction with any other offers
    • Graven Hill reserves the right to withdraw or amend this scheme at any time before reservation
    • These terms do not affect your statutory rights